Should a software issue, hardware issue or question arise, then please contact the Medstrat Support Center via the 24-hour Medstrat Support Hotline at 1-800-882-4224. The Medstrat Support Center is staffed Monday through Friday from 7:00 am until 7:00 pm CST, except for holidays. All after-hours support calls are forwarded to an On-Call Technician.
| Toll-free | 800 882-4224 |
| Telephone | 630 960-8700 |
| Facsimile | 630 960-9787 |
| Support | support@medstrat.com |
| Sales | sales@medstrat.com |
Installation Questions
If you have questions or concerns about an upcoming installation, then please contact your Installation Coordinator, Sales Representative or simply send an email to installs@medstrat.com.
Template Requests
If you have a request for a template that is not currently in our suite of available templates, then please send an email to templater@medstrat.com. We will be happy to look into acquiring the necessary CAD designs from the original manufacturer in order to create a new templating module for you.
User Feedback
We value your feedback! If you notice something in our user manual that needs our attention, then please send an email to usermanual@medstrat.com. If you simply have an idea or want to express a need or desire concerning our product line, then please send an email to feedback@medstrat.com.
Careers
Join a dynamic and growing orthopedic imaging company. Medstrat offers challenging career opportunities in an energetic, entrepreneurial atmosphere. Have a look at our careers opportunities and contact us to apply.