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How do I get more help?
For additional help regarding the use of Joints®, please refer to the Joints® user manual or contact Medstrat Support by phone at 800-882-4224 or fill out our contact form.
Orthopedic Specific
“We selected Medstrat because it appealed to our physicians as more appropriate for their orthopedic specialty and pricing was very competitive. Our physicians found it to be the easiest PACS system to learn and use.”
Making the Switch
“We made the switch from film to [Joints] in 2011 and haven’t looked back! Our physicians still comment on our seamless transition to the digital world; they love being able to access images on any device no matter where they are ̶̶ ̶ in the operating room or treating professional athletes at the stadiums. The ... Making the Switch
Does Joints® version 4.0 or newer support Mac, PC and mobile devices?
Yes, Joints® version 4.0 and later versions provide full support for your Mac, PC and all your mobile devices.
Thank You
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What are the minimum system requirements for Joints®?
Our web application requires the latest version of a modern browser (Safari, Firefox, Chrome or Edge) and a high-speed Internet connection.
Converting to Medstrat
“The [conversion] process was comfortable. All [our] physicians have embraced the product and I have not yet received a single physician complaint, which is very unusual for a large conversion of this nature.”
How does Joints® store images?
All images in Joints® are housed in a private cloud at a Tier III data center or hosted by Google Cloud Platform. For more information, please see our Security Policy.
Request Information – Joints® Cloud PACS
Please fill out the information and we will reach out to you to answer your questions.
Delivering Excellence
“I just wanted to pass along to you how pleased we are that we chose Medstrat. From the sales presentation to the install, everything that has been promised has been delivered.”
Is Joints® HIPAA/HITECH compliant?
Yes. Please read our Security Policy and Privacy Policy for further information. If you have concerns regarding specific areas of HIPAA/HITECH compliance, contact Medstrat Support by calling us at 800-882-4224 or filling out our contact form.
Thank You
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Request Information – Joints® Plan
Please fill out the information and we will reach out to you to answer your questions.
Does your software interface with my EMR system?
Yes. All Medstrat products support EMR integration. We support a bi-directional scheduling or orders integration utilizing HL7 protocol. Additionally, you can launch our viewer directly from an EMR for easy access.
Does Joints® PACS support a modality worklist?
Yes. You can integrate Joints® PACS with your imaging equipment to provide a modality worklist. This type of integration eliminates the need for a radiologic technologist to manually enter patient demographics.
Does Medstrat support multi-factor authentication?
Yes. All Medstrat products support an option for multi-factor authentication as well as additional security features.
Can users share studies with patients through an online portal?
Yes. All Medstrat products allow email sharing of studies to patients, eliminating the need to burn CDs.