JointsPlan Intro

Introduction for Medical Professionals


JointsPlan is an Orthopedic pre-operative planning tool utilized by Medical Professionals to estimate the size of orthopedic implants for inventory control purposes. Your Implant Rep has created a free account for you in Joints, the cloud-based pre-operative planning system from Medstrat. 

Key Benefits

  • Decrease surgery time by grabbing the correct tool and implant the first time
  • Reduced clutter in the OR by using fewer trays
  • Improved relationship with the hospital by saving them time and money
  • More efficient communication with your Implant Rep Orthopedic joint rep during pre-operative planning
  • Confidence knowing the correct implants, tools, and x-rays will be in the OR, planned weeks in advance
  • Never burn a CD again – instead, transfer images to your Implant Rep over the internet via our HIPAA/HITECH-compliant Joints Relay

Getting Started

To sign up for JointsPlan, just provide your Implant Rep with an email address and they will send you and invite. 

Once registered, you can navigate to to view and pre-operatively plan your cases with your Implant Rep. Joints Plan is a zero-install web-app that will allow you to plan cases anywhere at any time. 

Frequently Asked Questions

  • Whom can I call with questions?
    • Your Implant Rep is the primary contact for questions. You can also call Medstrat Support at (800) 882-4224. Support Hours are 7:00 AM to 7:00 PM (CT), Monday through Friday.
  • Is there a charge?
    • No, you will not be charged for the user of JointsPlan. 
  • How do I get a JointsPlan login?
    • You will have to provide your email address to your Implant Rep who will register you in the JointsPlan system. 
  • Whom do I call if I forget my password?
    • Please call Medstrat Support at (800) 882-4224. 
  • How do I install JointsPlan?
  • Where can I find your security and privacy policies?
  • How can I get training?
    • Your Implant Rep can provide training or your can call our support line at (800) 882-4224 to schedule a 30- or 60-minute training session. 
  • How are images uploaded to JointsPlan?
    • Images can be imported directly via a CD, or they can be sent directly from your PACS system via Joints Relay. For more information on Joints Relay, please visit
  • Where can I find additional resources and documentation on JointsPlan?


Joints Relay enables seamless connectivity between a clinic or hospital PACS system and the Joints Plan solution. With Joints Relay you can connect to any PACS and transfer images directly to the Medstrat cloud for preoperative planning. 


  • No VPN Required
  • HIPAA/HITECH Compliant
  • Fully Encrypted
  • Install once and never carry CDs again
  • Manage Remotely
  • Images can be routed to both Implant Reps and Physicians

How to Install: 

  1. Download Joints Relay at
  2. Install Joints Relay on a Clinic or Hospital PC.
  3. Provide IP Address, AE Title, and Port to Clinic/Hospital PACS Admin.
  4. Log into Clinic/Hospital PACS system and send studies to Joints Relay.

Once a study is sent from the PACS system, Joints Relay will encrypt the files, and securely transfer them to the appropriate Implant Rep and/or Surgeon. Studies can be sent weeks in advance, and Implant Reps can avoid driving on location just to get access to studies. 

Account Registration

To register your account, provide your Implant Rep with your email address. They will send you an email invite with the activation link, which is good for seven (7) days. To complete the registration, follow the steps below: 

  1. In your welcome email you will receive a temporary password, software key, and an activation button. If you cannot click on the “Activate” button, simply click on the link directly below.
  2. Next, enter your name.
  3. Next, enter the temporary password you received in your email, and then pick your new password.
  4. Next, pick your security questions and answers.
  5. Next, log in with your new account and begin preoperatively planning.